Exploring 8x8 alternatives?
Enterprise features, enterprise complexity, enterprise pricing. We keep it simple: everything you need, nothing you don't, for $15/user.
They serve Fortune 500 companies globally. We serve Florida businesses locally. Different needs, different approach.
8x8 is enterprise-grade with powerful contact center features. Voxtell is right-sized for growing businesses—AI that answers, video, and local support at SMB pricing.
Why SMBs Leave 8x8
8x8 is powerful for enterprise. Here's when SMBs find a better fit.
Too Enterprise-Focused
8x8 is built for large enterprises with complex contact center needs. SMBs often pay for features they'll never use.
Paying for Unused Features
8x8's pricing tiers ($24-57/user) include enterprise features many small businesses don't need. Voxtell is $15/user for essentials.
Simpler AI Setup
8x8's AI requires enterprise-level setup. Voxtell's AI receptionist works from day one—no IT team required.
Equal Treatment Support
8x8 offers tiered support based on plan level. Voxtell gives every customer the same 30-minute response from local Orlando team.
8x8 vs Voxtell: What's the Difference?
See what sets enterprise-focused apart from SMB-optimized
“Try us for 30 days. If we're not the best phone company you've ever worked with, we'll refund everything.”
Pricing Comparison
Calculate your savings with right-sized features
8x8
Their pricing$24/user/month × 10 users
Annual cost: $2,880/year
Voxtell
Better value$15/user × 10 users
Annual cost: $1,800/year
Your Potential Savings
$90
saved per month
$1,080
saved per year
38%
lower cost
Plus local Orlando support, bilingual AI, and no contracts.
Watch out for hidden costs with 8x8
What You Get When You Switch to Voxtell
Unlimited calling
Video conferencing
Team messaging
AI receptionist (Vee)
$49/month with 100 minutes
Bilingual (English/Spanish)
Local Florida support
Mobile app
Call recording
Analytics
CRM integrations
What Our Customers Say
Real reviews from Florida businesses
“I wish I had found Voxtell last year when I started my HVAC business. I initially went with RingCentral, and it turned out to be a total mess. I was missing calls and messages, something no small business owner can afford. Voxtell made the switch seamless.”
Questions About Switching from 8x8
Is Voxtell better than 8x8?
8x8 excels at enterprise contact centers with complex requirements. Voxtell is better for SMBs who want powerful features without enterprise complexity. If you have 10-200 employees and want AI that just works, Voxtell is your match.
How does pricing compare to 8x8?
8x8 starts at $24/user and goes to $57/user for advanced features. Voxtell is $15/user + $49/month for AI receptionist. For most SMBs, Voxtell saves $10-40 per user monthly.
Does 8x8 have AI like Voxtell?
8x8 has AI for enterprise contact centers. Voxtell has AI receptionist (Vee) designed for SMBs—answers calls, books appointments, qualifies leads, speaks English and Spanish. No enterprise setup required.
Can I keep my 8x8 number?
Yes. We port your existing number at no cost. Takes 3-5 business days, and we handle everything.
What about 8x8's international calling?
8x8 is strong for international. Voxtell focuses on US/Canada with competitive rates. If you need heavy international calling, 8x8 may be better. For US-focused businesses, Voxtell wins on value.
Is 8x8 more reliable?
Both offer 99.9%+ uptime. The difference is support: 8x8 is enterprise-focused with tiered support. Voxtell is local Orlando-based with 30-minute response for everyone.
Ready for Right-Sized Phone?
Try us for 30 days. If we're not the best phone company you've ever worked with, we'll refund everything.