When Refrigerators Die, Homeowners Don't Wait
You're installing a dishwasher. Your phone rings—refrigerator emergency, food spoiling fast. By the time you finish the job and call back, they've booked someone else. We built a phone system that answers every call, qualifies the urgency, and books the repair while you're on-site.
$350+ per miss
Emergency repairs
“We built this because we watched appliance techs lose jobs they deserved. Great skills, fair prices—but the phone rang while they were replacing a compressor. The customer didn't leave a voicemail. They called the next listing. That's not a phone problem. That's a revenue problem.”
Sound Familiar?
These are the calls you're losing right now.
Calls While You're Installing a Washer
Customer calls about a broken refrigerator. You're mid-install, hands full. By the time you finish, they've called your competitor.
Refrigerator Emergencies to Voicemail
Fridge dies at 9 PM. Food spoiling. Customer leaves voicemail. Tries someone else immediately. You lose a $400 job.
Can't Coordinate Parts Availability
Customer calls about a repair. You're on another job. No one answers. They find someone else who has the part in stock.
No Brand-Specific Routing
Call comes in for an LG washer. Your LG-certified tech doesn't know about it. Regular tech takes it, hits complications.
Every one of those scenarios costs you $350+ on average.
Miss 3 emergency calls a week? That's $54,000 a year walking to your competitors.
How Voxtell Keeps Your Phone Covered
Built specifically for appliance repair teams who can't afford to miss emergency calls.
24/7 AI That Actually Works
Answers every call, qualifies urgent vs routine, collects appliance details and model numbers. Even at midnight when the fridge dies.
Emergency vs. Routine Routing
AI determines urgency based on your rules. Refrigerator down? Emergency alert. Washer maintenance? Scheduled. You decide what's what.
Text From Your Business Number
Confirm appointments, send ETAs, request model numbers, share parts photos. All from your business number, not personal cells.
Mobile App for Techs
See who's calling, call back from business number, access customer history. Full control from the service van.
Everything Your Appliance Repair Team Needs
Free Custom Demo
We'll Build Your Appliance AI Agent — For Free
Book a call and we'll build a custom AI receptionist trained on your company name, your services, your brand specialties—so you can hear it handle a real appliance emergency during the demo.
No commitment. See your custom appliance repair AI in action.
Voxtell vs. How You're Handling Calls Now
“Same leads. Same techs. Just better tools.”
Simple Pricing. No BS.
No contracts. No hidden fees. Cancel anytime.
Business Phone System
As low as
- Unlimited calls
- Business texting
- Mobile app for techs
- Call recording
- Voicemail to email
+ AI Receptionist (Vee)
- 100 minutes included
- $0.30/min after
- 24/7 call answering
- Emergency routing
- Brand-specific routing
- 4 languages
The math: If Vee books just 1 extra emergency repair per month that you would have missed, it pays for itself 7x over.
We're Not a Call Center in the Philippines
When you call support, you talk to our Orlando team. Same people who set up your system. Same people who understand Florida appliance repair business.
30-Min Response
Guaranteed. Not "we'll get back to you."
We Know Appliance Repair
Emergency routing, brand routing, parts coordination.
Real Humans
Not chatbots. Not scripts. Actual help.
What Our Customers Say
Real reviews from Florida businesses
“I wish I had found Voxtell last year when I started my HVAC business. I initially went with RingCentral, and it turned out to be a total mess. I was missing calls and messages, something no small business owner can afford. Voxtell made the switch seamless.”
Questions From Appliance Repair Business Owners
Can the AI tell if it's an emergency repair or routine service?
Yes. We set up qualifying questions specific to appliance repair. Refrigerator down with food spoiling? That's an emergency alert to your on-call tech. Dryer making noise but working? Scheduled for next available slot. You define the rules, the AI follows them.
Do my techs need to use an app?
Optional but recommended. The app lets techs see who's calling before they answer, call customers back from your business number (not their personal cell), and access voicemails and texts. Works on iPhone and Android. Takes 2 minutes to set up.
Can we keep our current phone number?
Yes. We port your existing number at no cost. We handle everything and test before going live so you never miss a call during transition. Most appliance repair companies are fully live in 3-5 business days.
Can the AI route calls by appliance brand?
Absolutely. We can route LG calls to your LG-certified tech, Samsung to another, etc. Or route by appliance type—washers to one tech, refrigerators to another. Whatever makes sense for your team.
What does it actually cost?
Business phone starts at $15/user/month. AI receptionist is $49/month + $0.30/minute after 100 included minutes. No contracts, no hidden fees. Most appliance repair companies save money compared to their current setup.
What if we already have a phone system?
We can port your numbers to Voxtell or set up call forwarding. Most customers fully switch because it simplifies everything and costs less. Either way, we make it work.
Stop Losing $350+ Every Time an Emergency Call Rings
When refrigerators die, homeowners call the first person who answers. Time to be that person.
Try Voxtell for 30 days. If it doesn't help you capture more emergency repairs, if the AI doesn't handle calls the way you need, if our support isn't dramatically better—we'll refund everything.