Your Patients Deserve to Be Heard, Not Hold Music
While you're caring for one patient, three others are calling with concerns. They don't want voicemail. They don't want to wait. We built Vee—an AI receptionist that answers every call with empathy, triages urgency, and gets patients the care they need.
Every call matters
Never miss a patient
“We built this because we watched incredible doctors lose patients not because of their care, but because their phones weren't answered. A concerned parent calling at 8 PM. A senior with chest pressure at 6 AM. They didn't want voicemail. They wanted reassurance. And when they didn't get it, they found another practice.”
Sound Familiar?
These are the patients you're losing right now.
Patients on Hold While You're With Patients
Mrs. Johnson calls with chest pain. Your front desk is swamped. She's on hold for 8 minutes. She hangs up and calls 911—or worse, calls another practice.
After-Hours Calls Going Nowhere
Patient calls at 9 PM with concerning symptoms. Gets voicemail. Anxiety builds overnight. Shows up at ER instead of calling back in the morning.
Front Desk Can't Keep Up
Flu season hits. Calls triple. Your receptionist is drowning in phone lines. New patients give up and find another doctor who answers.
No Continuity of Care Communication
Staff calling from personal cells. Patients saving those numbers. Staff leaves, takes patient relationships with them. No call records, no documentation.
Every missed call is a patient choosing another provider.
Not because of your care. Because they couldn't reach you when it mattered.
How Voxtell Keeps Your Patients Connected
Built specifically for medical practices that put patient care first.
24/7 Patient Answering
Vee answers every call with empathy and professionalism. Collects patient info, assesses urgency, and routes appropriately. Even at 3 AM.
Smart Call Triaging
AI determines urgency based on your protocols. Emergencies go to on-call immediately. Routine requests get scheduled. You control the rules.
Appointment Scheduling
Vee can schedule appointments directly into your calendar system. No more phone tag. Patients book while you're with other patients.
Patient Text Messaging
Send appointment reminders, test results, and follow-up instructions via text from your practice number. HIPAA compliant.
Everything Your Medical Practice Needs
Voxtell vs. Traditional Phone Systems
“Better patient experience. Better outcomes. Same great care.”
Simple Pricing. No BS.
No contracts. No hidden fees. Cancel anytime.
Business Phone System
As low as
- Unlimited calls
- Business texting
- Mobile app for providers
- Call recording
- Voicemail to email
+ AI Receptionist (Vee)
- 100 minutes included
- $0.30/min after
- 24/7 patient answering
- Smart call triaging
- Appointment scheduling
- HIPAA compliant & BAA
The math: If Vee helps just 1 patient reach you who would have gone elsewhere, it pays for itself instantly.
Free Custom Demo
We'll Build Your Medical Practice AI — For Free
Book a call and we'll build a custom AI receptionist trained on your practice name, your specialties, your protocols—so you can hear Vee handle a real patient call during the demo.
No commitment. See your custom healthcare AI in action.
Questions From Healthcare Providers
Is Vee HIPAA compliant?
Yes. We're HIPAA compliant and will sign a BAA. Vee collects appointment details and symptoms at the level you're comfortable with—just enough to route the call properly. All call data is encrypted and stored securely.
Can the AI handle urgent vs routine calls?
Absolutely. You set the rules. Chest pain or severe symptoms? Vee routes to your on-call provider immediately. Prescription refill or routine checkup? Scheduled during office hours. The AI follows your protocols exactly.
Do staff need to learn a new system?
No. The mobile app is optional but helpful—lets staff see who's calling, call patients back from your practice number, and access voicemails. Takes 2 minutes to set up. Most practices are fully trained in under an hour.
Can we keep our current practice number?
Yes. We port your existing number at no cost. We handle the entire process and test before going live so you never miss a patient call during transition. Most practices are fully live in 3-5 business days.
What does it actually cost?
Business phone starts at $15/user/month. AI receptionist (Vee) is $49/month + $0.30/minute after 100 included minutes. No contracts, no hidden fees. Most practices save money compared to traditional answering services.
What happens after hours?
Vee handles it. She collects patient information, assesses urgency based on your protocols, and either pages your on-call provider immediately or schedules for next available appointment. No more patients sitting on hold or leaving voicemails that sit until morning.
We're Not a Call Center in the Philippines
When you call support, you talk to our Orlando team. Same people who set up your system. Same people who understand healthcare.
30-Min Response
Guaranteed. Not "we'll get back to you."
HIPAA Expertise
We understand compliance and patient privacy.
Real Humans
Not chatbots. Not scripts. Actual help.
What Our Customers Say
Real reviews from Florida businesses
“I wish I had found Voxtell last year when I started my HVAC business. I initially went with RingCentral, and it turned out to be a total mess. I was missing calls and messages, something no small business owner can afford. Voxtell made the switch seamless.”
Your Patients Deserve to Be Heard
Stop losing patients to practices that simply answer the phone.
Try Voxtell for 30 days. If Vee doesn't help you serve patients better, if our system doesn't make your practice run smoother, if our support isn't dramatically better—we'll refund everything.